| Stage
one: Pre-Course Process
.Initial Client Meeting
.Client Needs Assessment
.Easy Submits Written Proposal
.Easy Submits Draft Contract
.Client Gives Feedback/Contract Revision
.Contract Signed
.Language Assessment Test
.Class Group Formed
.Instructor Selected
.Materials Selected or Designed
.Training Begins
Stage two: During the Training
.Monthly Participant
Surveys to Evaluate Instructor Performance
.Classroom Observations to Evaluate Instructor
performance
.Monthly Progress Reports to Evaluate
Participants’ Performance
.Mid-Term and Final Exams to Evaluate
Participant Progress
Stage three: Post-Training Closure
.Post-Training Language
Assessment
.Results Meeting With Client
.Certificates for successful Graduates
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